STARS for Families - Emergency Care Safety Net
STARS FOR FAMILIES

Your Child's
Story Matters

We are the quiet, steady partner in a moment of crisis, you are never, ever alone. STARS is the safety net woven from expertise, empathy, and a relentless commitment to Your Child.

Peace of Mind

When you care for a child with complex needs, things don't always feel predictable. We're here to bring some stability to that reality—making sure that in an emergency, the path to care is clear and already in place.

Lighten the burden from the family to the system.

Ensure responders see the child, not just the diagnosis or equipment.

Turn emergencies into a coordinated, calm response.

Identify children at risk during power loss or evacuation.

"STARS is the heartbeat of our emergency plan. It allows me to be a mother in a crisis, rather than a medical historian."

— STARS Registered Family

The Information Gap

Standard emergency plans weren't built for unique children. STARS bridges this by delivering personalized care plans—created with pediatric hospital physicians and EMS medical director approval—directly to those who need them most. We don't just share medical history; we share understanding.

THE SAFETY NET

Surrounded by a
Community of Care.

Empathy First

We prioritize patient-centered care above all else.

The Promise

A commitment that your child's medical needs are available before the sirens arrive.

Unified Force

Hospitals, Families, EMS, and 911 dispatch working as a unit.

Ready Response

A system that evolves with every child's story and every clinical encounter.

The Enrollment Mission


Built for confidence through complexities.

Multi-System Complexity

Children whose care requires the coordination of three or more specialty fields.

Technology Reliance

Tracheostomies, ventilators, feeding tubes, and central lines that need expert management.

Rare Genetic Paths

Conditions where standard protocols aren't just wrong—they could be dangerous.

Advance Directive

Clear documentation of family goals of care and physician orders for life-sustaining treatment (POLST).

The Safety Net
of Protection


STARS is the connectivity between specialist's office, EMS and the emergency department, we are the thread that ties it all together.

STARS Hub Icon
Protection 911 Dispatch
Trust Families
Care EMS Units

Resources and Questions



Have questions about how STARS can support your family? Explore our detailed guides or reach out to our team for personalized assistance.

STARS Documents

Access our comprehensive library of emergency guides, consent forms, and travel letters. These documents ensure your child's critical medical information is standardized and available to emergency responders across all participating regions.

Medical Support


Caring for Children with Medical Complexities at Home

Specialized home-care protocols designed by pediatric experts.